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Quick Order Page 2 - Julia Bo - Women's Oxfords

EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING OVER $75 & FREE EXCHANGES | EASY RETURNS US & UK | 10%off code: AUTUMN10
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EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING OVER $75 & FREE EXCHANGES | EASY RETURNS US & UK | 10%off code: AUTUMN10
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    FAQs
    WHAT IS YOUR MANUFACTURING PROCESS?
    Five days and more than 100 operations are poured into each pair of Julia Bo shoes, lovingly crafted at our three European workshops. Every hand-sewn, custom-made shoe is a precious creation by our shoemakers, organised as small shoe cooperatives of 20-30 predominantly female artisans. This socially-responsible business model allows us to develop a long-term relationship with our producers and their communities, whilst offering you custom-made shoes and accessories, handcrafted with high-quality materials, at a fair price.
     Do Julia Bo shoes fit true to size?
    All of our women's shoes have a standard B width and run true to size. Please see the product fit guide under the item description, which is based on a standard shoe fit.
     Do you offer free exchanges?
    Yes, under our 45-day return policy, you can return or exchange your shoes. You'll need to send them back to our US or UK address. We offer free shipping and exchanges for US orders over $75.

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