□
Shipping policy - Julia Bo - Women's Oxfords

EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING OVER $75 & FREE EXCHANGES |  EASY RETURNS US & UK | 10%off code: AUTUMN10 

Menu
(0)

EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING OVER $75 & FREE EXCHANGES |  EASY RETURNS US & UK | 10%off code: AUTUMN10 
    (0)

    Your Cart is Empty

    • STYLES

    • COLLECTIONS

    • 3D STUDIO

    Shipping policy


    All our custom-made orders are dispatched from our workshops within 5 working days.

    Standard shipping is about 1-3 weeks. We also offer FedEx Express shipping (3-5 working days), which has an extra cost of US$ 55 (non-refundable). All customs duties are included in our prices.

    JOIN US & GET 15% off YOUR FIRST ORDER