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EXCHANGES & RETURNS
Under our 45-day return policy, you can always return/exchange your custom shoes.
In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over
$75
You can return/exchange your custom shoes under the following terms and
conditions:
a. We have a 45-day return policy. After this period, we no longer accept exchanges or
returns.
b. In case of returns, we'll issue you a full refund as soon as we receive your
shoes back.
c. Shoes must be returned in an unworn/original condition. When trying your shoes
on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.
d. Buyers are responsible for the return shipping cost to our UK (London) or US
(Oregon) address.
e. Please contact us before sending your shoes back.
EXCHANGES & RETURNS
Under our 45-day return policy, you can always return/exchange your custom shoes.
In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over
$75
You can return/exchange your custom shoes under the following terms and
conditions:
a. We have a 45-day return policy. After this period, we no longer accept exchanges or
returns.
b. In case of returns, we'll issue you a full refund as soon as we receive your
shoes back.
c. Shoes must be returned in an unworn/original condition. When trying your shoes
on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.
d. Buyers are responsible for the return shipping cost to our UK (London) or US
(Oregon) address.
e. Please contact us before sending your shoes back.
